VOCATIONAL SCHOOL
Department of Banking and Insurance (Turkish)
BNK 117 | Course Introduction and Application Information
Course Name |
Claims Management
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
BNK 117
|
Fall/Spring
|
3
|
0
|
3
|
5
|
Prerequisites |
None
|
|||||
Course Language |
Turkish
|
|||||
Course Type |
Elective
|
|||||
Course Level |
Short Cycle
|
|||||
Mode of Delivery | face to face | |||||
Teaching Methods and Techniques of the Course | DiscussionLecture / Presentation | |||||
Course Coordinator | - | |||||
Course Lecturer(s) | ||||||
Assistant(s) | - |
Course Objectives | The aim of this course is to explain the methods of insurance companies to manage their risks and teh concept of reinsurance, to evaluate the process of insurance claims in both perspectives of insured and insurer counterparts. |
Learning Outcomes |
The students who succeeded in this course;
|
Course Description | The subject of course is about the claims management, risk management and reinsurance. |
|
Core Courses | |
Major Area Courses | ||
Supportive Courses |
X
|
|
Media and Management Skills Courses | ||
Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
Week | Subjects | Related Preparation |
1 | What is Strategic Thinking? Mission, What is Vision, Culture, System? What is Strategy Planning? | Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 1. |
2 | What is Risk Management? The Importance of Efficiency and Cost in Risk Management, Types and Processes of Risk Management | Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 2. |
3 | Insurance Activities and Global Insurance System as a Type of Risk Management | Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 3. |
4 | Evaluation of Risks in Insurance Operations, Acceptance and Production Limits, Pricing | Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 4. |
5 | Evaluation of Risks in Insurance Operations, Acceptance and Production Limits, Pricing | Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 4. |
6 | Risk Management in Insurance System, Reinsurance, Retrocession, coinsurance, Pool, Derivatives | Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 5. |
7 | Risk Management in Insurance System, Reinsurance, Retrocession, coinsurance, Pool, Derivatives | Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 6. |
8 | Mid-Term | Mid-Term |
9 | Claims for Damage and implementation of Recourse Damage Principle. Student Presentatiions. | Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 7. |
10 | What is Salvage ? Examples of Salvage Value and Damage Payment. Student Presentatiions. | Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 7. |
11 | Outstanding Claims and Compensation Provisions , and calculation of IBNR. Student Presentatiions. | Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 8. |
12 | Current Risk Provision and Calculation of the rate “Claim/ Premium”. Student Presentatiions. | Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 9. |
13 | Insurance Claim Management. Student Presentatiions. | Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 10. |
14 | Importance of The Insurance Claim Management. Student Presentatiions. | - |
15 | Evaluation of The Term | - |
16 | Final | Final |
Course Notes/Textbooks | Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. |
Suggested Readings/Materials | Risk Yönetimi ve Sigorta, Yeni Sigortacılık Mevzuatı İle Uyumlu, 2013, Nobel Akademik Yayıncılık, ISBN: 6051335667. |
EVALUATION SYSTEM
Semester Activities | Number | Weigthing |
Participation |
1
|
10
|
Laboratory / Application | ||
Field Work | ||
Quizzes / Studio Critiques |
2
|
20
|
Portfolio | ||
Homework / Assignments | ||
Presentation / Jury |
1
|
15
|
Project | ||
Seminar / Workshop | ||
Oral Exams | ||
Midterm |
1
|
20
|
Final Exam |
1
|
35
|
Total |
Weighting of Semester Activities on the Final Grade |
4
|
65
|
Weighting of End-of-Semester Activities on the Final Grade |
1
|
35
|
Total |
ECTS / WORKLOAD TABLE
Semester Activities | Number | Duration (Hours) | Workload |
---|---|---|---|
Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
3
|
48
|
Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
0
|
|
Study Hours Out of Class |
14
|
3
|
42
|
Field Work |
0
|
||
Quizzes / Studio Critiques |
2
|
14
|
28
|
Portfolio |
0
|
||
Homework / Assignments |
0
|
||
Presentation / Jury |
1
|
10
|
10
|
Project |
0
|
||
Seminar / Workshop |
0
|
||
Oral Exam |
0
|
||
Midterms |
1
|
14
|
14
|
Final Exam |
1
|
20
|
20
|
Total |
162
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
#
|
Program Competencies/Outcomes |
* Contribution Level
|
||||
1
|
2
|
3
|
4
|
5
|
||
1 | To be able to explain the economic situations by analyzing the concepts of the economic, the general functioning of the system and the relationship between the elements of the system and the economic phenomena |
|||||
2 | To be able to discuss the role, importance and functions of the institutions providing banking and insurance services in the economic system |
|||||
3 | To be able to apply the principles and methods related to the services and products offered by banking and insurance companies considering the types of these companies |
X | ||||
4 | To be able to define the risk factor which is an important element of the financial system and to use the financial instruments to manage the risk and benefit form the opportunities |
X | ||||
5 | To be able to develop the skills necessary for marketing and sales of financial products |
X | ||||
6 | To have the general knowledge about laws and specific legislation about bank, insurance, capital markets and foreign exchange |
X | ||||
7 | To be able to analyze financial statements like balance sheet and income statement and to be able to register, correct and close the financial transactions in the related accounting records within the accounting cycle |
|||||
8 | To be able to develop the analytical thinking skills required for the solution of professional problems and applies the rules of mathematics and logic |
|||||
9 | To be able to make decisions based on the principles of professional ethics, accountability and responsibility |
|||||
10 | To be able to use the english at the general level of European Language Portfolio A2 to communicate effectively with his / her colleagues and to follow up necessary professional sources in his/her field |
|||||
11 | To have the ability to work effectively in individual and multi-disciplinary teams and to use them in their work environment |
|||||
12 | To have a broad perspective on social and academic aspects by closely following the developments in various different subjects in or out of the scope of his/her profession |
|||||
13 | To be able to direct his/her education to a further level of education |
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest