VOCATIONAL SCHOOL

Department of Banking and Insurance (Turkish)

BNK 117 | Course Introduction and Application Information

Course Name
Claims Management
Code
Semester
Theory
(hour/week)
Application/Lab
(hour/week)
Local Credits
ECTS
BNK 117
Fall/Spring
3
0
3
5

Prerequisites
None
Course Language
Turkish
Course Type
Elective
Course Level
Short Cycle
Mode of Delivery face to face
Teaching Methods and Techniques of the Course Discussion
Lecture / Presentation
Course Coordinator -
Course Lecturer(s)
Assistant(s) -
Course Objectives The aim of this course is to explain the methods of insurance companies to manage their risks and teh concept of reinsurance, to evaluate the process of insurance claims in both perspectives of insured and insurer counterparts.
Learning Outcomes The students who succeeded in this course;
  • will be able to identify risks.
  • will be able to explain the methods of insurance companies to manage their risks.
  • will be able to express the basic information related to the risk and claims management.
  • will be able to list the liability of the insurer and the insured after the damage occured.
  • will be able to list the factors which affect damage compensation.
  • will be able to express the expert valuation practices, on the basis of each branch
Course Description The subject of course is about the claims management, risk management and reinsurance.

 



Course Category

Core Courses
Major Area Courses
Supportive Courses
X
Media and Management Skills Courses
Transferable Skill Courses

 

WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

Week Subjects Related Preparation
1 What is Strategic Thinking? Mission, What is Vision, Culture, System? What is Strategy Planning? Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 1.
2 What is Risk Management? The Importance of Efficiency and Cost in Risk Management, Types and Processes of Risk Management Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 2.
3 Insurance Activities and Global Insurance System as a Type of Risk Management Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 3.
4 Evaluation of Risks in Insurance Operations, Acceptance and Production Limits, Pricing Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 4.
5 Evaluation of Risks in Insurance Operations, Acceptance and Production Limits, Pricing Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 4.
6 Risk Management in Insurance System, Reinsurance, Retrocession, coinsurance, Pool, Derivatives Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 5.
7 Risk Management in Insurance System, Reinsurance, Retrocession, coinsurance, Pool, Derivatives Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 6.
8 Mid-Term Mid-Term
9 Claims for Damage and implementation of Recourse Damage Principle. Student Presentatiions. Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 7.
10 What is Salvage ? Examples of Salvage Value and Damage Payment. Student Presentatiions. Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 7.
11 Outstanding Claims and Compensation Provisions , and calculation of IBNR. Student Presentatiions. Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 8.
12 Current Risk Provision and Calculation of the rate “Claim/ Premium”. Student Presentatiions. Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 9.
13 Insurance Claim Management. Student Presentatiions. Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508. Chapter 10.
14 Importance of The Insurance Claim Management. Student Presentatiions. -
15 Evaluation of The Term -
16 Final Final

 

Course Notes/Textbooks

Stratejik Hasar Yönetimi, Zeki Turgut GEZGEZ/ Hakan YÖNDEM, Doğu Kitabevi Yeni Alan Yayıncılık, İstanbul, 2018, ISBN: 6055669508.

Suggested Readings/Materials

Risk Yönetimi ve Sigorta, Yeni Sigortacılık Mevzuatı İle Uyumlu, 2013, Nobel Akademik Yayıncılık, ISBN: 6051335667.

 

EVALUATION SYSTEM

Semester Activities Number Weigthing
Participation
1
10
Laboratory / Application
Field Work
Quizzes / Studio Critiques
2
20
Portfolio
Homework / Assignments
Presentation / Jury
1
15
Project
Seminar / Workshop
Oral Exams
Midterm
1
20
Final Exam
1
35
Total

Weighting of Semester Activities on the Final Grade
4
65
Weighting of End-of-Semester Activities on the Final Grade
1
35
Total

ECTS / WORKLOAD TABLE

Semester Activities Number Duration (Hours) Workload
Theoretical Course Hours
(Including exam week: 16 x total hours)
16
3
48
Laboratory / Application Hours
(Including exam week: '.16.' x total hours)
16
0
Study Hours Out of Class
14
3
42
Field Work
0
Quizzes / Studio Critiques
2
14
28
Portfolio
0
Homework / Assignments
0
Presentation / Jury
1
10
10
Project
0
Seminar / Workshop
0
Oral Exam
0
Midterms
1
14
14
Final Exam
1
20
20
    Total
162

 

COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

#
Program Competencies/Outcomes
* Contribution Level
1
2
3
4
5
1

To be able to explain the economic situations by analyzing the concepts of the economic, the general functioning of the system and the relationship between the elements of the system and the economic phenomena

2

To be able to discuss the role, importance and functions of the institutions providing banking and insurance services in the economic system

3

To be able to apply the principles and methods related to the services and products offered by banking and insurance companies considering the types of these companies

X
4

To be able to define the risk factor which is an important element of the financial system and to use the financial instruments to manage the risk and benefit form the opportunities

X
5

To be able to develop the skills necessary for marketing and sales of financial products

X
6

To have the general knowledge about laws and specific legislation about bank, insurance, capital markets and foreign exchange

X
7

To be able to analyze financial statements like balance sheet and income statement and to be able to register, correct and close the financial transactions in the related accounting records within the accounting cycle

8

To be able to develop the analytical thinking skills required for the solution of professional problems and applies the rules of mathematics and logic

9

To be able to make decisions based on the principles of professional ethics, accountability and responsibility

10

To be able to use the english at the general level of European Language Portfolio A2 to communicate effectively with his / her colleagues and to follow up necessary professional sources in his/her field

11

To have the ability to work effectively in individual and multi-disciplinary teams and to use them in their work environment

12

To have a broad perspective on social and academic aspects by closely following the developments in various different subjects in or out of the scope of his/her profession

13

To be able to direct his/her education to a further level of education

*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest

 


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