MTOI 207 | Course Introduction and Application Information

Course Name
Total Quality Management
Code
Semester
Theory
(hour/week)
Application/Lab
(hour/week)
Local Credits
ECTS
MTOI 207
Fall/Spring
3
0
3
4

Prerequisites
None
Course Language
Turkish
Course Type
Elective
Course Level
-
Course Coordinator -
Course Lecturer(s)
Assistant(s) -
Course Objectives
Course Description The students who succeeded in this course;
  • Will be able to sort basic quality concepts, development of quality.
  • Will be able to explain quality gurus and theis contribution to quality and discuss their teachings.
  • Will be able to apply Total Quality Management principles.
  • Will be able to define departments and their responsibilities.
  • Will be able to define quality.
Course Content

 



Course Category

Core Courses
Major Area Courses
Supportive Courses
Media and Management Skills Courses
Transferable Skill Courses

 

WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

Week Subjects Related Preparation
1 Total Quality System Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 1
2 Philosophy of Total Quality System Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 1
3 TQS and Organizations Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 2
4 Sustainable Development Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 3
5 Quality Circles Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 4
6 Problem Solution Techniques Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 5
7 Problem Solution Techniques Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 5
8 Cost of Quality Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 6
9 ISO 9000 Quality System and Other Systems Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 7
10 Technique of Quality Measurement Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 8
11 Technique of Quality Measurement Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 9
12 Quality Schemes Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 10
13 Quality Schemes Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 11
14 Process of Control Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 12
15 Process of Control Özkan Tütüncü, Agırlama Hizmetlerinde Kalite Sistemleri Part 13
16 Review of the Semester

 

Course Notes/Textbooks Özkan Tütüncü, Ağırlama Hizmetlerinde Kalite Sistemleri, Detay Yayıncılık, Ankara, 2009. Doç. Dr. Halis, M.(2013).Toplam Kalite Yönetimi,11. Baskı
Suggested Readings/Materials

Demirci, H.(2008). Toplam Kalite Yönetimi, 1. Baskı, İstanbul

 

EVALUATION SYSTEM

Semester Activities Number Weigthing
Participation
16
10
Laboratory / Application
Field Work
Quizzes / Studio Critiques
Homework / Assignments
Presentation / Jury
Project
1
40
Seminar / Workshop
Portfolios
Midterms / Oral Exams
1
20
Final / Oral Exam
1
30
Total

Weighting of Semester Activities on the Final Grade
18
70
Weighting of End-of-Semester Activities on the Final Grade
1
30
Total

ECTS / WORKLOAD TABLE

Semester Activities Number Duration (Hours) Workload
Course Hours
Including exam week: 16 x total hours
16
3
48
Laboratory / Application Hours
Including exam week: 16 x total hours
16
Study Hours Out of Class
16
2
Field Work
Quizzes / Studio Critiques
Homework / Assignments
Presentation / Jury
Project
1
10
Seminar / Workshop
Portfolios
Midterms / Oral Exams
1
10
Final / Oral Exam
1
10
    Total
110

 

COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

#
Program Competencies/Outcomes
* Contribution Level
1
2
3
4
5
1 To record, edit and close entries and to analyze financial statements
2 To discuss the role and function of banks in the economy.
3 To know the services offered by commercial banks and to apply the principles and processes.
4 To get basic investment knowledge, combine academic studies and the financial markets
5 To manage the risks and to take advantage of opportunities to use derivative instruments in futures markets
6 To assess the financial and economic situation, the income statement and the balance sheet, in particular to analyze the financial statements
7 To know Insurance policies, processes and products
8 To know basic knowledge of law as well as banking law, insurance law and capital market law to be informed about
9 To gain financial marketing and sales capabilities

*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest